Reservations (65) 6722 3310/2   Events (65) 6722 3355/6 (9am to 5pm)
     
 
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Career Opportunities
1.  Food & Beverage Waiter / Waitress
2.  Bellman
3.  Housekeeping Attendant
4.  Guest Services Agent
5.  Cook
6.  Quality Service Executive

Type

Full-time

Description
• Handle guest complaints and implement effective corrective and/or preventive actions to eliminate re-occurrence
• Perform timely service recovery according to resort standard
• Compile, review and assess related guests’ feedback and provide recommendation for improvements
• Develop strategies to Improve guest service quality by evaluating the existing guest service deliverables
• Provide quality service training to employees
• Assist in other ad hoc projects as and when assigned


Minimum Requirement
• Proven excellence in guest service and experience in delivering excellence guest service satisfaction
• Pleasant personality and able to interact with people of all levels
• Proactive, positive attitude, patient, persistent and highly motivated
• Good analytical skills with an excellent command of spoken and written English and Mandarin will be an advantage
• Knowledge in sustainable and green practices


 
 
Please submit your application together with a recent photo to our HR department via email at hr@silosobeachresort.com.
 
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51 Imbiah Walk, Sentosa Singapore 099538 | T: 6722 3333  F: 6722 3315/17 | E: enquiry@silosobeachresort.com